FAQ

Apparel

All apparel must be returned in brand new condition as originally received, unworn or unused for any ride. Properly package to avoid wrinkles to the leather or material and or...

No item that is damaged, soiled or worn will be...

All Items are inspected by our warehouse personnel. If your returned item appears to be worn/soiled or is damaged in any way that renders the item not resalable, the item...

What is the time frame for an exchange to be pr...

It depends on your exchange request: We will also email when your exchange order is processed.  If you are exchanging for the same item but a different size and If...

Exchange Policy Overview

You have a full 30 days from the date your order is recieved to exchange any product you order from LeatherUp.com.Just fill out the exchange slip that is included in your...

Warranty Returns/Inquiries

Some of the brands we carry offer an additional warranty period which covers against merchandise defects after the product has been used or worn. To determine warranty requirements for a...

Damaged Merchandise or Shipping Errors

If you believe a product was shipped in error from LeatherUp.com ,arrives defective, or was damaged in transit, please contact Customer Service so we can assist with the problem. Please keep in mind that...