FAQ

What carrier should I use if I don't purchase t...

You may use the carrier of your choice. Simply address your return package to the LeatherUp.com return address shown on the exchange return form. Then take your package to the carrier of...

What carrier should I use if I don't purchase t...

You may use the carrier of your choice. Simply address your return package to the LeatherUp.com return address shown on the exchange return form. Then take your package to the carrier of...

Late Returns & Rejected Returns That Do Not Mee...

Unfortunately, items received after the 30-day return period cannot be accepted as a return. If your return does not meet our 30 day return policy, your returned items will be...

Late Returns & Rejected Returns That Do Not Mee...

Unfortunately, items received after the 30-day return period cannot be accepted as a return. If your return does not meet our 30 day return policy, your returned items will be...

How Do I Make an Exchange?

Just fill out the exchange slip that is included in your package with the following information. If you did not receive an exchange form, please provide us with the following...

How Do I Make an Exchange?

Just fill out the exchange slip that is included in your package with the following information. If you did not receive an exchange form, please provide us with the following...

Can I Pay to Have My Exchange Order Arrive Faster?

Sure, you can select any of the shipping methods we offer and upgrade the shipping method. You will have to inform customer service of the method and or indicate it...

Can I Pay to Have My Exchange Order Arrive Faster?

Sure, you can select any of the shipping methods we offer and upgrade the shipping method. You will have to inform customer service of the method and or indicate it...

How Does my Exchange Order Ship?

Exchanges are shipped using standard shipping which can range from 3-7 days for transit time and delivery. Please keep in mind, as we are paying for the shipping back to...

How Does my Exchange Order Ship?

Exchanges are shipped using standard shipping which can range from 3-7 days for transit time and delivery. Please keep in mind, as we are paying for the shipping back to...

Store Credit Purchase Returns

Store Credit Returns are not cash redeemable. All returns paid using a Store Credit Code will be issued store credit only good for use on LeatherUp.com.

Store Credit Purchase Returns

Store Credit Returns are not cash redeemable. All returns paid using a Store Credit Code will be issued store credit only good for use on LeatherUp.com.