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20 YEAR ANNIVERSARY 3.5 MILLION CUSTOMERS SINCE 1999
FREE SHIPPING ON ORDERS OVER $ 69.95
30 DAY EASY RETURNS AND EXCHANGES

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FAQ

Final Sale Products

Posted by Frank Flores on

Final Sale Product Disclaimer All Products with 'Final Sale Product' Disclaimer CANNOT Be Returned This product has been discontinued by the manufacturer and will no longer restock. Discounted at a Low Price Below Suggested Retail Price Our 30 Day Return Policy Does Not Apply All Sales Are Final

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Extended Holiday Return Policy

Posted by Frank Flores on

Ordering for the Holidays? We have extended our Exchange and Store Credit Return PolicyUntil January 31 2021 . NO RESTOCKING FEES. All purchases made on or after October 13 2020 are eligible for the Extended Holiday Return for an Exchange or Store Credit Only.Note: Our 30 day Return Policy for a refund return remains at 30 days from the date the order is received. As always, please return the purchased item in its original New condition as received with all packaging and hand tagsNOTE: Return Policy Does Not Apply to "All Final Sale" Products

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Covid-19 Return Policy Update

Posted by Frank Flores on

Our store is being seriously affected by the current COVID-19 pandemic. A great way to show your support is to request a store credit refund, if you can. We promise to continue working hard to offer you quality products to spend those credits on. Masks, Bandannas, Face/Head Gear COVID-19 Return Policy Change: Due to concerns about hygiene and the safety of our customers and employees, we will NOT be accepting any returns for face masks, bandannas, or accessories , except in the case of manufacturer defect. Please contact customer service for assistance. After the COVID-19 pandemic is declared to be...

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I rejected my package when a delivery attempt was made, what will happen to the package ? Will I have a full refund issued?

Posted by leather-up-us Admin on

If your package is rejected upon delivery, It will be returned to our warehouse. Your initial shipping cost will not be refunded. The actual shipping cost we paid to have your order ship will be deducted from the amount of the item order as FedEx/UPS/USPS will charge us to have your package shipped back to our warehouse facility. Actual rate will be discounted as we provide our customers with a flat shipping rate and pay the difference.

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I entered the wrong address, or my address was incomplete when I placed my order, what can I do to have the ship to address corrected?

Posted by leather-up-us Admin on

We are unable to modify any order once it has been placed and handed to our warehouse for shipment, Please give us a call so we may contact the carrier, in Example FedEx or UPS and request a Reroute, Package Intercept or Address correction. A Reroute fee or address correction fee will be charged to have the address changed on the FedEx or UPS Label as well as additional shipping cost.

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