FAQ

Help! My Order Arrived Damaged.

Please call Customer Service right away at our toll-free number: 1-800-846-6010. 

Help! My Order Arrived Damaged.

Please call Customer Service right away at our toll-free number: 1-800-846-6010. 

When Will My Credit Card Be Credited?

All refunds are issued within 4-7 business days from the date the package is received to our warehouse facility. Please allow one to two billing cycles for your credit to...

When Will My Credit Card Be Credited?

All refunds are issued within 4-7 business days from the date the package is received to our warehouse facility. Please allow one to two billing cycles for your credit to...

30-Day Hassle Free Returns

You'll have time to return a purchase, while helping us bring you fresh, exciting deals every day.

30-Day Hassle Free Returns

You'll have time to return a purchase, while helping us bring you fresh, exciting deals every day.

How Does Your Easy Return Portal Work?

Click here and your browser will direct you to our return center. Its fast, simple and easy. 1.Enter your order # and the postal code where the order was shipped2.Select the item...

How Does Your Easy Return Portal Work?

Click here and your browser will direct you to our return center. Its fast, simple and easy. 1.Enter your order # and the postal code where the order was shipped2.Select the item...

What Is New Condition?

Helmets & Apparel: Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet if trying boots...

What Is New Condition?

Helmets & Apparel: Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet if trying boots...

International Orders

CANADA & ALL INTERNATIONAL ORDERS: You can place the order directly on LeatherUp.com, Our customer service team is unable to process International Orders.Our website converts the USD $ price to...

International Orders

CANADA & ALL INTERNATIONAL ORDERS: You can place the order directly on LeatherUp.com, Our customer service team is unable to process International Orders.Our website converts the USD $ price to...