Frequently Asked Questions
What is PayPal Credit?
PayPal Credit is a line of credit from Comenity Capital Bank that gives you the flexibility to pay for your purchase now, or pay over time. It's easy to apply and easy to use.
View PayPal Credit Terms and Conditions
How does PayPal Credit work?
You can use PayPal Credit on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Here's how:
- Check out with PayPal and then choose PayPal Credit.
- Answer 2 quick questions and accept the terms.
- You'll know within seconds if you are approved.
- Look for your PayPal Credit statement notification via email.
If your PayPal Credit account is linked to your PayPal account, your offers may vary.
How do I start using PayPal Credit?
Select PayPal Credit as your payment choice during checkout. You'll be asked to provide your date of birth and the last 4 digits of your Social Security number, and then to agree to the terms and conditions to apply for a PayPal Credit account. You'll know within seconds if you are approved. And here's the cool thing: link your PayPal Credit account to your PayPal account and you'll see it as a payment option when you check out with PayPal.
How do I select PayPal Credit as my payment source?
There are two ways to choose PayPal Credit. Some merchants have a PayPal Credit option at checkout. If they do, you can simply choose that option. If you don't see a PayPal Credit option, check out with PayPal, and then you'll have the option to select PayPal Credit as your payment method. Either way a window will appear on your screen where you'll provide your date of birth and the last 4 digits of your Social Security number, and then agree to the terms and conditions. Approval takes just seconds and you can complete your purchase.
Can I use PayPal Credit when shopping on eBay?
Yes. Look for the PayPal Credit option on the Choose Payment Method page, or when you checkout with PayPal. PayPal Credit can be used for most purchases on eBay, except in the following categories: adult, digital goods, weapons, alcohol, and vehicles (PayPal Credit is available for auto parts and accessories).
How does the "No Payments + No Interest if paid in full in 6 Months" offer work?
You have the option to make no payments for 6 months on qualifying purchases. You will receive monthly statements and can make payments at any time. As long as you pay in full by the promotion expiration date, you will not be billed interest for that purchase. If you do not pay in full, interest will be calculated from the posting date (which is usually within a few days after the purchase date) and will be billed to your account.
How do I pay my PayPal Credit bill?
You'll receive monthly statements and can choose to pay in full or over time (interest charges may apply). For your convenience, once you link your PayPal Credit and PayPal accounts, you can keep track of your purchases and make payments on PayPal.com. Pay your balance due from either your PayPal balance or your bank account.
You can also mail your payments in to:
P.O. Box 105658
Atlanta, GA 30348-5658
Is there an annual fee to use PayPal Credit?
Nope! There is no annual fee to use PayPal Credit. See the Terms and Conditions.
Do I have a Credit Line and how much is it?
Yes you do. Here's how it works: after you've been approved, Comenity Capital Bank will open a PayPal Credit account with a credit line of at least $250.
How do I increase my credit line with PayPal Credit?
You can continue to use PayPal Credit for purchases and, if those purchases cause your outstanding balance to exceed your credit line, we'll evaluate you for a credit line increase. Your eligibility for a credit increase is determined by your credit history and customer history with PayPal Credit, and the Terms and Conditions. This will happen automatically during checkout, so you don't even need to ask.
What is the Annual Percentage Rate (APR)?
The Annual Percentage Rate for standard purchases and cash advances on a PayPal Credit line is 19.99%, although some special offers have a lower, promotional APR. The Minimum Interest Charge is $2.00. Of course, you can choose to pay your entire balance by the payment due date to avoid interest charges. Learn more about the interest rate.
What does 'Subject to Credit Approval' mean?
PayPal Credit is a credit account that you can use to make purchases and send money. Comenity Capital Bank will review and consider your credit report and other credit related information prior to opening your account and establishing your credit line. Creditworthiness is determined by Comenity Capital Bank. This process happens in a matter of seconds as part of the PayPal Credit checkout process. Once you are a PayPal Credit customer, you can use your credit line to make purchases. If you make a purchase that would cause your outstanding balance to go above your credit line, we will review your credit history and history with PayPal Credit to instantly determine whether to increase your credit line.
Do you check my credit report every time I make a purchase?
No. A credit report is reviewed when you apply for PayPal Credit and occasionally when you attempt to increase your credit line. Periodically, we'll obtain updates of your report, but these updates have no impact on your credit score. If for any reason your credit line is decreased, you'll be notified of the reason in writing.
Is there a fee for late payments?
Yes, you will be charged a late fee for each month that the minimum payment is not paid by the payment due date. The first time you're late, the amount of the late fee will be the same amount as the missed payment, up to $25. If you're late again, the late fee will be up to $35.
Does PayPal Credit protect me from liability for unauthorized charges?
Yes! PayPal Credit provides "zero fraud liability" protection, the same protection provided by most major credit cards. This means you are not responsible for unauthorized charges. And we verify your identity with top-of-mind information such as your date of birth and the last four digits of your Social Security number, so there's no account number that can be lost or stolen.
Where else can I use PayPal Credit?
PayPal Credit is available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores.