In December I ordered a jacket for my Son for xmas.we recieved it early.obviosly the sizes Run small Because accorded to his measurements a large should have fit perfectly.It did not! Couldn'teven get it on it was so small! So He decided he would like brown Instead of black.So when I called to let them know the item he wanted was sold out& the 1 we recieved was too small,they said it would take 9'12 weeks to restock.So I marked it on my calender for the 2nd week of March. Since then I have recieved more emails& text messages from them than ANY OTHER CO.! Even thoughmonths ago when I called & mentioned the amount of messages were a ridiculous amount especiallybecause None were for the item in question! They said the only messages from now on would Only be that of the broken brown leather jacket from Milwaukee leather. That was false! After the 12 weeks were over I patientlyemailed them requested a full refund because obviouslythe jacket was Not going to be restocked. They responded with yet Another email asking How could they help or assist Me ?? So I sent another email requesting a refund.today I recieved more messages about another sale on all Milwaukee best!& that Everything has been restocked so I went back to the website to see if it were true? I found the jacket & ordered the correct size & low & behold it was Available! So I placed it in my cart.I then got the redo # on the in house credit they issued me?but when I returned it was out of stock AGAIN! So I contacted customer service & spoke w Mark.He also informs me its out stock & tried to say we will email when Available! I said nope I waited long enuf,My sons wants nothing else & I have requested with a written notice several times that I wanted a full refund! He says all he can do is forward the message to the complaint department& that would Again contact me by email on the request.? Now I've recievedan Email from them stating that it's been Too Long & they are unable to refund my $ at this time!! ?? This company doesn'teven deserve a 1 star rating as far as I'm concerned!& I'msure it's not the 1st time they'vedenied a customer a Full Refund! [****]
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